We hope that you are really happy with your print, but if for some reason you are not then please do get in touch and we can try to find a solution. If we can’t find a solution, then we will ask you to return the item in it’s original packaging and the same condition it was sent out in, within 14 days of the order date. Remember to include your order number with the item and we recommend it’s posted by Recorded Delivery. We won’t be able to process a refund if the item is lost in the post.
If the item arrives damaged then please get in touch. We will ask you to email us some photos of the item and the packaging it arrived in. We can then either arrange a full refund or a replacement at no extra cost.
If the order hasn’t arrived within a reasonable time, please let us know and we will arrange a replacement.
We cannot accept returns on framed or personalised prints as these are both made to order.
We are unable to refund the postage costs for returns.